Core Products
Liquidity
Turnkey Solutions
Crypto Processing
Money Management
We deliver one of the deepest liquidity pools for FX, Metals, Crypto and CFDs. Leading Crypto CFD liquidity provider based on market research with 100+ trading pairs.
24/7 Technical Support
Our professional and helpful technical support team is on hand 24/7 to deal with customer enquiries whenever the need arises.
Tutorials and Materials
C4Broker is committed to working alongside its clients to ensure ultimate user satisfaction. An extensive range of tutorials and materials is available to assist with all technical aspects.
Major Languages Supported
Our knowledgeable and friendly customer service team can assist you in 8 languages including English, Russian, Chinese, Farsi, Hindi, Spanish, Arabic and Urdu.
Deposits and Withdrawals
A wide variety of deposit and withdrawal methods are available including bank wire transfer, a range of popular credit/debit cards, crypto payments and EMIs.
Education
Education is an all-important part of our service. We offer a variety of training materials including videos and demos to help our clients understand the business.
Multiple Jurisdictions
C4Prime project powered by C4Broker is multi-regulated. As a global liquidity provider we making steps towards having a presence in all significant jurisdictions.
Market information
Access to the latest market activity across various sectors. Up-to-date information available at a glance.
Instruments
An adjustable list of instruments allows for the addition of more than 800+ trading instruments from 7 symbols groups as required.
Design
Create your own design as per your specifications or choose from available in our library.
Platforms
Compatible with all trading platforms including B2Margin, B2Trader, MetaTrader, DXtrade and more.
Streams
A variety of different price streams are available. Choose what price stream will be displayed via a quick glance bar.
Appearance
Customise the appearance of the table, chart and ticker bar on your dashboard with no limitations.
Settings
Multiple parameters can be adjusted in accordance with your requirements. A flexible solution at your fingertips.
Layout
A responsive layout for different devices including desktop and mobile.
Feed
Access a live price feed of the best liquidity offer on the market. Important up-to-the minute information when you need it.
Technology
Use our fully developed cutting edge application in order to get the unique price feed upon your business needs (SaaS infrastructure).
How can I avoid Stop Out?
It is recommended to keep Used margin on the level of 65-75% to avoid Stop Out. Possible options:
1) Deposit additional funds to your margin account
2) Close part of your open positions
What happens with the positions in case of Stop Out in PrimeXM/OneZero?
In case of Stop Out positions are automatically closed on PrimeXM/ OneZero level, but remain on MT 4/5 level. Stop Out level is 120%
I closed my positions but my PrimeXM/OneZero balance wasn't affected, why?
PnL is credited to margin account balance only after rollover, which is on Saturdays in PrimeXm. For OneZero the rollover rules are: for FX instruments [T+2 (in 2 days), or T+1 for USD/CCY2 and CCY1/USD pairs where CCYx is of [CAD, TRY, PHP, RUB, KZT, PKR]. T+0 for all other instruments.
What is the rollover?
There are several definitions of rollover: 1)It is a process when positions are shifted to the next trading day. Rollover is proceed automatically every day at the fixed same moment of time. During the rollover spreads can be expanded, thus some positions can be closed by Stop Out in case of the too high level of the Used Margin. So it is recommended to keep the level of the Used Margin on the level of 65-75% This rollover is a global interbank event and we have to deal with it. 2)It is a moment of transferring Pnl to balance. It concerns only PrimeXM and OneZero.
When are swaps charged?
Every working day and there is tripple swap on Friday
How often are the swaps changed?
Swaps could be changed several times a week: lending and following depositing are processed by interbank rates, which could be changed everyday. We receive Swap rates from our counterparties and do not amend them/do not put markup
How can I get notified about the changes in swaps?
Technical support will inform you about the upcoming changes of swaps by email before they will be applied on the trading platforms. All relevant information you can find in C4Broker specification.
Why was the position closed / limit order opened in MT 4/5 while the chart displays the price hadn't reached the defined level?
Charts in MetaTrader are based on Bid price as default. Originally you need to be sure that Ask price didn’t reach price level. This is necessary because Buy limit order/Sell open positions are executed by Ask price. In MetaTrader Terminal you may turn on displaying of Ask price in the settings.
How to calculate Margin level(%) in PrimeXM/OneZero ?
You can calculate margin level(%) if you know how much margin it takes to open or maintain a position, and your current equity. Example with FX instrument: 1 lot EURUSD. 100,000 EUR (in USD)*Base currency rate to USD(1.13/1)(EURUSD rate)*margin rate in specification(1%) = 1130 USD. Formula for margin% = (used margin(usd))/equity(usd)*100%. Example: you are going to open 1 lot EURUSD and your current equity is 100,000 usd. In this case opening 1 lot EURUSD will take 1130 USD(as per previous calculation) and final formula = margin/equity*100% = 1130/100000 * 100% = 1,13%
Are your WTI and BRENT based on futures? the future.
C4Broker Oil price – The price will trend towards the future gradually over the period of the next expiry, it is a SPOT product, not a CFD on
When my withdrawal/transfer request will be approved business days.
Your request is pending for approval by Financial department. The financial department’s working hours: 7.00 GMT – 17.00 GMT on
How to add new symbols to my MT group/fix connection
In order to add new symbols please contact your account manager.
SAAS Core Products
C4Core (Trader’s room)
C4Core IB (Affiliate Module)
Mobile App (iOS & Android)
C4Trader (Crypto Spot Exchange)
MarksMan Bridge (Crypto Spot/Perpetuals Futures)
White Label Trading Platforms
C4Trader (Crypto Spot Exchange)
cTrader White Label
Match-Trader White Label
MetaTrader 4 White Label
Follow us
Contact us
info@C4Broker.com
© Copyright 2023 C4Broker. All rights reserved. C4Broker word and logo are registered EU Trademarks (registration numbers are 1388708 and 018387644). C4Broker is a joint venture (contractual alliance) formed by several legal entities and natural persons (collectively C4Broker) with the main aim to better serve potential clients and combine marketing and other efforts in order to contribute to the global fintech sphere development. Products and services described on this Website may be delivered by the сompanies or its affiliates and agents in accordance with local regulations and contracts with any specific party. If you are interested in particular services please contact the sales team for more information about the exact legal entity and respective licensees (other permissions). We do not warrant the accuracy of the material on this Website nor are we obliged to keep all material on this Website up-to-date. We do not represent or warrant that the Website will be available or that it will meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. C4Broker, any other party (whether or not involved in creating, maintaining or delivering this Website), and any of the C4Broker’s affiliates are not liable and responsible for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect or consequential loss or damages, or any loss of income, profits, repute, data, contracts or losses and damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise)) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any Websites linked to this Website or the material on such Websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any Websites linked to this Website. All information gathered from you in connection with your use of this Website will be maintained in accordance with the applicable laws and regulations. Copyright of the pages, screens, information, and all materials in their arrangement, included in this Website is owned by the C4Broker or its affiliates. You may imprint, copy, download or temporarily store extracts from the Website for your personal information. You may not alter or otherwise make any changes to any material that you print or download from the Website, including, without limitation, removing any identifying marks or legends from such material. You may not distribute these materials to others. Any other use is prohibited unless you first request and obtain our written permission. In particular, no one may use a part of the Website on any other website, or link any other website to the Website, without prior written permission of the C4Broker. Please carefully study the documents posted on this website: Legal information and Disclaimers, Privacy Policy, Cookie Policy and AML&KYC Summary. These documents are available only in English. You acknowledge that you know the English language at a sufficient level to understand the text of these documents, and you fully understand the legal consequences of these documents. In case you do not understand, or understand the English language poorly, you acknowledge that you have used the services of a professional interpreter. The information contained in this Website is for informational purposes and is not an offer to sell, or a solicitation of an offer to buy any financial product or instrument or an official confirmation of any transaction in any jurisdiction. All offering of services will be subject to C4Broker policies and procedures, including ongoing risk approvals and subject to change at any time. The Information contained in this Website is not investment advice and does not constitute any offer or solicitation to subscribe or redeem. Investment and purchase of any financial and (or) digital assets involves risk. C4Broker and its affiliates are not liable for any kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect or consequential loss or damages, or any loss of income, profits, repute, data, contracts or losses and damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise)) in connection with this Website. By continuing using the Website, you confirm your agreement with the above-mentioned statements and documents.